Guaranteed Rent – Frequently Asked Questions
We know handing over your property is a big decision. Below are the questions landlords ask most often — from practical details to the things they may be too polite to say out loud.
Q: How does Guaranteed Rent actually work?
A: We agree a fixed monthly rental amount with you and sign a formal agreement. We pay you that amount on the same day each month, for the full term, whether the property is occupied or not. We then manage the property, including placing tenants and handling all day-to-day operations.
Q: What’s the catch?
A: There isn’t one. This is a professional agreement that works because we take on the risk, responsibility, and management, while you enjoy stable, stress-free income. We make our return by managing the property efficiently, not by cutting corners.
Q: Will I still get paid if the tenant doesn’t pay or the property is empty?
A: Yes. That’s the core of our service. Your payments are guaranteed for the full contract term, regardless of occupancy or tenant payment status.
Q: Is this legally binding?
A: Yes. Our agreements are fully documented, legally binding contracts. We always encourage landlords to review them thoroughly and seek independent legal advice if needed.
Q: Who deals with the tenants?
A: We do. From finding and vetting tenants to managing maintenance and compliance, everything is handled by us. You’ll never need to deal with tenant calls, repairs, or rent collection.
Q: Will my property be looked after?
A: Absolutely. We carry out regular inspections, respond quickly to maintenance issues, and ensure all compliance obligations are met. We treat your property as if it were our own.
Q: What’s included in your management service?
A: Everything. Tenant sourcing, referencing, maintenance, inspections, rent collection, legal compliance, safety checks, and emergency response are all included, with no extra charges.
Q: Who is responsible for repairs?
A: We handle general maintenance, tenant issues, and routine repairs throughout the agreement. Structural repairs and any damage resulting from structural issues remain the landlord’s responsibility. That said, we’ll discuss all responsibilities in detail and confirm them in writing before the agreement begins, so everything is clear from day one.
Q: Are there any fees or hidden costs?
A: No. We don’t charge any setup fees, commissions, or management fees. The rent we agree with you is the amount you receive.
Q: What kind of properties do you take on?
A: We consider a wide range of properties, including HMOs, family homes, and flats. If the property needs work, we may still be able to help — and can even offer refurbishment support in some cases.
Q: How long is the agreement?
A: Typically, we offer a 3 to 5-year contract. This provides landlords with long-term stability and income without having to constantly find new tenants.
Q: Is this suitable for landlords with mortgages?
A: In most cases, yes — but it’s important to check the terms of your mortgage to confirm that guaranteed rent agreements are permitted. In some cases, we may need your authority to contact your lender and confirm that your mortgage product allows the intended use of the property. We’re happy to provide supporting documentation if your lender requires it.
Q: What happens at the end of the agreement
A:You’ll have the option to renew, sell, or take the property back. We’ll carry out a thorough handover, and the property will be returned in good condition as agree
Still have questions?
We’re happy to talk things through — no pressure, no obligation. Contact us today to see how Guaranteed Rent could work for your property.
Corporate Stays – Frequently Asked Questions
Wondering if a corporate stay is right for your team? Here are some of the questions we’re most often asked by employers looking for flexible, professional accommodation for their staff.
Q: What is a corporate stay?
A corporate stay is a fully furnished, professionally managed home rented out to businesses for use by their employees. It’s ideal for staff on temporary projects, relocations, or Monday-to-Friday work away from home.
Q: Who is this service for?
We work with employers who need to house staff temporarily — whether that’s for short-term contracts, long-term relocations, or simply to make recruitment more flexible across the UK.
Q: What types of properties do you offer?
We provide comfortable, high-quality homes in well-connected areas near business hubs and transport links. Options range from 1-bed flats to larger shared properties, depending on your team’s needs.
Q: What’s included in a corporate stay?
Our stays are fully managed and typically include furnished accommodation, all bills and Wi-Fi, maintenance and compliance, and optional cleaning and servicing
Q: How long can we book for?
Stays typically range from 6 to 24 months, but we’re flexible. Longer or shorter terms can be discussed depending on availability.
Q: Can we request a specific location?
Yes — let us know where your staff will be working, and we’ll do our best to match your needs with available properties in that area.
Q: What’s the cost?
Pricing depends on location, property type, and length of stay. We’ll provide a clear quote with no hidden fees after an initial consultation.
Q: Is there flexibility to extend the stay?
Absolutely. If your project runs longer than planned, we can often extend the agreement or help find an alternative property to suit.
Q: How do we get started?
Just get in touch to discuss your requirements. We’ll arrange a short consultation to understand your needs and recommend suitable options.
Still have questions?
Let’s have a quick, informal chat about your company’s accommodation needs. No pressure — just honest advice and tailored options.
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Investor Services – Frequently Asked Questions
Thinking about investing but unsure who to trust — or where to start? We get it. Whether you’re new to property or have a growing portfolio, here are some of the most common questions we’re asked by investors — including those who were sceptical at first.
Q: How do you ensure compliance when sourcing properties?
We follow all relevant UK property sourcing regulations and are registered with HMRC for Anti-Money Laundering (AML) supervision. We’re also members of The Property Ombudsman and are fully insured. You’ll receive clear, written terms and documentation for every deal, and we’re happy to work alongside your solicitor to ensure everything is handled properly and transparently.
Q: What does your investor service include?
We help investors source high-performing UK properties, manage any required refurbishment, and take care of the ongoing property management — all tailored to your investment goals. You can choose a full hands-off package or pick and choose the elements you need.
Q: Do you only work with experienced investors?
No — we work with both first-time investors and seasoned landlords. Whether you’re just starting out or expanding a portfolio, we can guide you through the process and adjust our service to suit your experience level.
Q: What areas do you cover?
We mainly operate in Derby, Stoke-on-Trent, and surrounding regions, but we’re always open to discussing opportunities in other high-performing areas depending on demand and availability.
Q: How do you find your properties?
We use a mix of direct-to-vendor marketing, local agent relationships, and in-house sourcing strategies to find strong deals — often off-market. We focus on properties that offer either reliable cash flow or long-term capital growth.
Q: Can you help with refurbishments?
Yes — we can help assess refurbishment needs, recommend trusted contractors, and even oversee works on your behalf if needed.
Q: Do you offer guaranteed rent to investors?
Yes, where appropriate. We can agree a guaranteed rent arrangement as part of our management service to give you consistent monthly income with no hassle.
Q: Can I just use your sourcing service and manage the property myself?
Of course. Our service is flexible — you can choose sourcing only, management only, or the full package. We tailor everything to what suits you best.
Q: How much do your services cost?
Our fees vary depending on the level of involvement and scope of the service, but we always provide clear, upfront pricing. There are no hidden charges, and we only move forward if the numbers work for you.
Q: What kind of returns can I expect?
Returns vary depending on the area, property type, and strategy (e.g. single let, HMO, or buy-to-refurbish). We’ll provide realistic projections based on your goals, not inflated figures.
Q: How do I get started?
Simply contact us for an initial, no-obligation chat. We’ll discuss your goals, budget, and preferred level of involvement, and then outline how we can help you move forward.
Still have questions?
We’re always happy to talk things through. Get in touch for a no-obligation chat about how we can support your property investment goals.
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Rent to Buy — Frequently Asked Questions
Thinking about Rent to Buy but not sure how it works? You’re not alone. Here are some of the most common questions we’re asked — including a few from people who were initially unsure or sceptical.
Q: Is this a scam? It sounds too good to be true.
A: We completely understand your caution — many people feel the same way at first. We’re a UK-based company offering legally documented Rent to Buy agreements, and we encourage all applicants to take independent legal advice if they wish. Everything is clearly explained, and you’re never under pressure to commit.
Q: Do I need a mortgage to move in?
A: No. You can move into the property without a mortgage. If you decide to buy the property at the end of the agreement, that’s when you’ll arrange a mortgage or alternative funding.
Q: What happens if I change my mind or can’t get a mortgage at the end?
A: You’re under no legal obligation to buy the property. If you decide not to go ahead, the option simply expires. There’s no pressure to proceed, and if you need more time, we may be able to extend the agreement depending on your circumstances.
Q: What are the upfront costs?
A: There is an initial option consideration fee at the start of the agreement, which is applied toward the final purchase price if you choose to buy. This helps secure the agreement and shows your commitment to the process.
Q: Can I decorate or improve the property while I’m renting it?
A: Yes – you’re living in your future home, and we want you to feel comfortable. Internal changes like decorating are absolutely fine. If you’re planning bigger improvements or structural work, just let us know first so we can agree the details together.
Q: What if l’ve had credit issues in the past?
A: Rent to Buy is designed to give people time to improve their financial position. We carry out affordability and background checks, but the process is typically more flexible than applying for a mortgage straight away.
Q: What if house prices go up during the agreement?
A: Your future purchase price is fixed at the start of the agreement. If the market value rises, you’ll still be able to buy the property at the originally agreed price.
Q: What if something goes wrong during the agreement?
A: We’re here to help. Life happens, and if your circumstances change, we’ll work with you to find a fair and reasonable way forward. You’re never tied into anything you can’t walk away from.
Q: Can I choose where I want to live?
A: Yes. You can tell us your preferred area, and if we have a suitable property available, we’ll be in touch. If we don’t have one right now, we’ll add you to our waiting list and contact you when a suitable home becomes available.
Still have questions?
We’re happy to talk things through in a no-pressure, informal chat. Just get in touch and we’ll help you decide whether Rent to Buy is the right fit for you.
Selling Your Property – Frequently Asked Questions
If you’re thinking of selling to a property company, it’s natural to have questions and even doubts. We believe in transparency, fairness, and a no-pressure approach. Below are some of the most common questions we receive from homeowners exploring our service.
Q: Are you just another company trying to buy homes cheaply?
A: No. We offer fair and flexible solutions tailored to the seller’s circumstances. We are not here to take advantage of difficult situations. In many cases, we can meet your asking price by using structured agreements that benefit both sides.
Q: Are you going to offer the world, then reduce the price at the last minute like other companies do?
A: Absolutely not. We do not believe in last-minute renegotiations or pressure tactics. Once we’ve agreed terms with you, we stick to them. Our initial agreement outlines the offer clearly and in writing from the start.
Q: I’ve seen these kinds of companies before. Are you a genuine buyer?
A: Yes. We are a UK-based property business offering flexible and professional solutions. We do not make false promises or waste your time. Everything is handled clearly and upfront, with straightforward agreements.
Q: What if my situation is complicated or personal?
A: That’s exactly the kind of situation we are experienced in handling. Whether you’re facing a time-sensitive move, personal difficulty, or a property-related issue, we deal with every case confidentially and e experienced in handling. Whether you’re facing a time-sensitive move, perespectfully, with no pressure and no judgment.
Q: Can you definitely help me?
A: We can’t guarantee that we’ll be the right solution for every situation, but we will always do our best. If we can get a clear understanding of your circumstances, we’ll explore all available options. And if we’re not the right fit, we will still offer honest advice and, where possible, signpost you to other sources of help or alternative routes that might work for you
Q: What if I need to sell but don’t have money for a deposit to rent somewhere else? I don’t have anywhere to go.
A: You’re not alone in this. We may be able to assist with rental deposits or moving support as part of the deal, depending on the situation. We also have a network of contacts who may be able to help you find a suitable rental, even if you’ve had credit issues in the past. Our goal is to help you move on with dignity, not leave you stuck.
Q: How quickly can you make an offer?
A: We can usually make an offer within 48 hours of having a conversation with you and gathering a few key details. There is no obligation to accept. We are simply here to help you explore the best option for your situation.
Q: Do I have to pay anything to work with you?
A: No. There are no upfront or legal fees to pay. If we agree to move forward, we cover those costs as part of the solution.
Q: What kind of properties do you buy?
A: We consider a wide range of properties, including those in need of work or with unique circumstances. If your property is suitable for our model, we will do everything we can to find a solution that works.
Q: How quickly can a sale go through?
A: That depends on the type of agreement and your circumstances, but we can move much faster than a traditional sale. In some cases, we can complete in just a few weeks, or work to a timeline that suits you.
Q: What if my property has little or no equity?
A: That’s not a problem. We have options that can still work in situations where there is little or no equity. Speak to us and we will explore whether there is a solution that fits.
Q: Can I stay in the property after selling it?
A: We are not authorised by the Financial Conduct Authority (FCA) to offer what is known as Sale and Rent Back. However, if you need a short transition period between exchange and completion, we may be able to structure the agreement accordingly. This would only apply in limited, short-term circumstances and must be agreed in writing in advance. It is not a tenancy or rental arrangement.
Still have questions?
We are happy to talk through your situation in a pressure-free, confidential way. Just get in touch and we will explain your options clearly to help you decide what is right for you.